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SquareTrade Rocks!

2/19/2014

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Warranties can be a waste of money when you have to deal with a hassle to file a claim and weeks of waiting for a repair.  There is one company however that is doing it right, and making it as easy to file a claim as it is to buy the warranty in the first place.  In my dealings with SquareTrade, they have been awesome and quick.  I carry several warranties with SquareTrade, but have only had claims on a cursed iPod and an equally cursed TV.  last month I had to send in the iPod which had a broken screen (digitizer had failed).  They turned around that repair in a week, and it had been working since.  Well, a couple days ago it was broken again - this time the screen was cracked (I'm not going to point fingers, but I will just say that I take better care of my expensive electronics than some people I know ;-).  I considered eating the cost and doing the repair myself since it is an older generation iPod and I can get the screen cheap.  Really I was embarrassed to ask them to fix it again since it was just fixed last month, but my cheapness won the day.   I called SquareTrade (in the middle of the night), and even though I was near the limit of my coverage, they honored my warranty, and the screen will be fixed. 
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